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Ways SOT Programs are Helping Their Clients

Original Publication Date: April 13, 2020
Last Updated: February 17, 2023
Estimated Read Time: 4 minutes

Moving to Tele-Health Platforms

Many programs have now transitioned to tele-health platforms to ensure the least disruption in their services to their clients. Click here for Tele-Health Software or here for Tele-Health Regulations.

Six hands in a different colors raised in the air reaching towards each other. Image by Natalia Ovcharenko from Pixaby.

Addressing Basic Services

Clients are facing challenges due to disruptions of medical, mental health, legal, and social services, in addition to addressing and maintaining basic services like food, housing, transportation, legal status, employment status, xenophobia, and education for their children. Programs are concerned with effective and timely responses for the especially vulnerable among their SOT clients, including: the elderly, those medically fragile, pregnant women, those at risk of domestic violence, and other forms of violence such as xenophobic attacks. Another challenge they are facing is how to address the client needs of non-English speaking with low literacy to non-literate clients within their affected family and refugee and immigrant community at large. Programs are working hard to locate resources and connecting them to their clients in need. Some programs are simplifying their services to counseling and sharing COVID-19 information as well as addressing the basic needs of their clients:

If you would like to share any of the ways that you are working to help your clients, please share in the comment section below!

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