Organizational Sustainability Part 2: A View From 3 Perspectives

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Tuesday, July 7th to Wednesday, September 30th

Please join us in an online, open forum on telehealth. NCB is providing an opportunity for clinicians to ask each other questions, share observations and adapted telehealth protocols for the SoT population via an online forum and technical exchange. This conversation will be a forum for peer-led informational exchange. NCB staff will assist in facilitating and monitoring the conversation.

Directions: Please watch Eugene Augusterfer’s presentation and interview Telemedicine in Mental Health first. Then feel free to join us in this open forum. All are welcome to join this forum, whether you have an account on or not. For more information on using the forum, please read the directions on the first post. Please keep your comments respectful, relevant, factual, and do not share identifying information about clients per client privacy and HIPAA regulations. This forum will be open from July 6, 2020 through September 30, 2020.


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Thursday, 13 December 2018


Nonprofit organizations are being challenged as never before to make efficient use of the financial, community and human resources available to them to more effectively serve their clients and expand their community impact. In this measured impact mini-course we examine organizational sustainability through three essential factors:  financial stability, partnership development, and staff retention. Participants will have the opportunity to identify and explore strategies and practices in each of these areas that can help them develop more sustainable, healthy, vibrant organizations.

Over the course of these two sessions we examine:

  • Approaches to diversifying program revenue including earned/billing income and government resources. 
  • Why strong community partnerships, including public-private partnerships, are vital to developing effective, engaged organizations and several promising practices in developing community partnerships. 
  • Some of the warning signs of secondary trauma and workplace stress and some successful strategies for managing that stress. We look at how an organizational commitment to staff retention can reduce turnover and burnout, reduce gaps in staffing, and improve overall morale and performance.

Session 2:

In this session our presenters and panelists will highlight examples showing how each of these concepts work in the real world:


Staff of all disciplines are encouraged to attend, especially those with responsibilities in the areas of revenue generation, program development and staff supervision. After the MIW, participants will be equipped to:

  • Further diversify their program revenue bases to advance financial sustainability.
  • Develop collaborations and integrated partnerships in the field of torture survivor rehabilitation to expand services and enhance long-term sustainability.
  • Recognize and address the warning signs and impact of compassion fatigue and vicarious trauma on staff and the organization.


Trip Oldfield, Executive Director of the Program for Torture Victims in Los Angeles.
Kendra Gorlitsky, Medical Director of the Program for Torture Victims in Los Angeles. 
Monika Parkikh, Founder and Board Chair of Partnerships for Trauma Recovery in Berkeley, CA.
Leah Spelman, Executive Director of Partnerships for Trauma Recovery in Berkeley, CA.

Adeyinka Akinsulure-Smith, Associate Professor CCNY; Psychologist, The Bellevue/NYU Program for Survivors of Torture


Financial Sustainability:

Organizational SustainabilityThrough Effective Community Partnerships:

Addressing the Cost of Caring in Survivors of Torture Programs:

  • The study with immigration judges that Dr. Akinsulure-Smith talked about in her presentation may be found here:  Inside the Judges’ Chambers:  Narrative Responses from the National Association of Immigration Judges Stress and Burnout Survey. Stuart L. Lustig, MD, MPH;* Niranjan N Karnik,  M.D., PHD.;* Kevin Delucchi, PHD;* Lakshika Tennakoon, MSC;* Brent Kaul;** HON. Dana Leigh Marks J
  • Akinsulure-Smith, A.M., Keatley, E., & Rasmussen, A. (2012). Responding to secondary traumatic stress: A pilot study of torture treatment programs in the United States. Journal of Traumatic Stress, 25, 232-235. DOI: 10.1002/jts.21684
    Abstract at:
  • Akinsulure-Smith, A.M.,& Keatley, E. (2014). Secondary trauma and local mental health professionals in post-conflict Sierra Leone. International Journal for the Advancement of Counseling, 36(2), 125-135. DOI: 10.1007/s10447-013-9197-5
    Abstract at:
  • Akinsulure-Smith, A.M., Chu, T., Espinosa, A., & Hallock, R. (2018). Secondary traumatic stress and burnout among refugee resettlement workers: The role of coping and emotional intelligence. Journal of Traumatic Stress, 31(2), 202-212.
    Abstract at:
  • Espinosa, A., Akinsulure-Smith, A.M., & Chu, T. (in press). Emotional intelligence and occupational stress among refugee resettlement workers: The mediating role of coping behaviors.Psychological Trauma: Theory, Research, Practice, and Policy
  • Volk, K.T., Guarino, K., Grandin, M.E., & Clervil, R. (2008). What About You? A Workbook for Those Who Care for Others. Retrieved from


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