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Supplemental Security Income (SSI): An Introduction for Service Providers

November 7, 2023 11:30AM CST

Webinar from Switchboard

Original Publication Date: October 23, 2023
Last Updated: October 23, 2023
Estimated Read Time: 3 minutes

Tuesday, 11/07/23 from 11:30 AM – 1:00 PM CST.
(12:30 – 2:00 PM ET, 10:30 AM – 12:00 MT, 9:30 AM – 11:00 AM PT) 


Refugee and newcomer clients may be eligible for Supplemental Security Income (SSI) depending on their age or health condition. However, applying for SSI is a long and complicated process. In this webinar, we will provide an introduction to SSI and address service providers’ frequently asked questions. This will include an overview of the process to apply for adult or child disability and key considerations while applying. Additionally, participants will learn tips based on service providers’ experience completing SSI applications with clients.

Who should attend?

This webinar is designed for frontline and management staff of organizations serving refugees and other newcomers, particularly for staff responsible for or interested in health and wellness programming. Staff with all levels of health knowledge are welcome; you do not have to be a health expert to participate.


After participating in this 90-minute session, you will be able to:

About the Presenters

Sarah Clarke, MSPH, is coordinator for the Society of Refugee Healthcare Providers and co-organizer of the North American Refugee Health Conference. She is a global health consultant who has worked with public health organizations in the United States, the Netherlands, the United Kingdom, Canada, and Mali. Her specialties include refugee health and resettlement, qualitative research, and nonprofit strategy and evaluation. Her past roles include technical advisor of health promotion at the International Rescue Committee and research program manager at the University of Calgary School of Medicine. Sarah has a Master of Science in Public Health from the Johns Hopkins Bloomberg School of Public Health with a concentration in social and behavioral interventions. She also completed a certificate in Global Mental Health: Trauma & Recovery from the Harvard Program in Refugee Trauma.

Bayle Conrad, MPH, is a Program Coordinator in the Equity, Diversity, and Inclusion Department at Harborview Medical Center, where she coordinates social and health services for refugee patients with complex medical conditions. Prior to her work at Harborview, Bayle spent several years leading the Intensive Case Management program at a local resettlement agency, working with newly arrived refugees. Bayle has a master’s degree in Public Health with a focus on Global Health and Development from Emory University.

Kara Friesen is the Associate Director of Health Services at Nationalities Service Center (NSC), the largest refugee resettlement agency in Philadelphia. Kara previously served as a Case Manager and Program Manager for NSC’s INSPIRE program, which provides intensive case management supports to refugees with extensive health conditions and intellectual or developmental disabilities. While on INSPIRE, Kara became very familiar with the Supplemental Security Income application process. In collaboration with Philadelphia’s Community Legal Services, Kara has also been involved in advocacy efforts to increase language access within the Social Security Administration.

Registration Information

Tuesday, 11/07/23 from 11:30 AM – 1:00 PM CST.
(12:30 – 2:00 PM ET, 10:30 AM – 12:00 MT, 9:30 AM – 11:00 AM PT) 

After registering, you will receive a confirmation email containing instructions for joining the webinar.