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Original Publication Date: June 8, 2020
Last Updated: February 19, 2023
Estimated Read Time: 2 minutes

Below is some tele-health software shared with us by a variety of different organizations through various channels including NCB’s Advisory Group and our listserv. Please check your state and local regulations and verify any information before moving forward with any tele-health platform. If you would like to share information with us to post, please email Ann Lundberg, NCB Logistics and Communications Coordinator, at [email protected].

COVID 19 changes to telemedicine, this Medscape article has been shared by Eugene Augusterfer of HPRT. (Free registration is required to view the article.) Posted 6/8/2020

A note from Cynthia Grguric at International Psychology and Healing: APA has called on states to lift interstate laws for telemental health during COVID, read more on this at

CMS updates from COVID-19 on tele-health and billing

Notification of Enforcement Discretion for telehealth remote communications during the COVID-19 nationwide public health emergency from the HHS Office for Civil Rights in Action Some of the links mentioned on the website include: 

Here is the latest on the relaxation of regulations related to telehealth. As you will see, the most relevant part reads:  “A covered health care provider that wants to use audio or video communication technology to provide telehealth to patients during the COVID-19 nationwide public health emergency can use any non-public facing remote communication product that is available to communicate with patients”. Lawyers with the American Telemedicine Association read this as phone communications are permitted and also fully billable, if appropriate.  – From Eugene F. Augusterfer, Deputy Director and Director of Telemedicine, Harvard Program in Refugee Trauma

Below are two CMS Releases on COVID-19 and Telehealth

It appears that the waiver covers Medicare, which is a national program so all states are covered in the waiver. The second paper is on guidance for states, which administer Medicaid for individual states. Thus, each state has the right to set their own rules regarding telehealth, to include during this crisis. Each program needs to contact their individual state and check their states ruling on this issue. – From Eugene F. Augusterfer, Deputy Director and Director of Telemedicine, Harvard Program in Refugee Trauma

If you have any regulations you think would be helpful to add please use the comment section below or contact Ann Lundberg at at [email protected].

Information on Tele-Therapy Software

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