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Medical Billing for SOT Programs

Original Publication Date: August 29, 2016
Last Updated: March 9, 2023
Estimated Read Time: < 1 minute

Programs that serve survivors of torture can earn income through medical billing. While setting up medical billing is complex, it provides valuable income that can help a program to extend its reach. Medical billing can be handled in-house, or can be outsourced. This table summarizes some of the advantages and disadvantages of handling medical billing in-house or by outsourcing.

AdvantagesDisadvantages
In-house billing– retaining control over your billing
– being able to answer questions and make changes quickly
– having a predictable return on investment. 
– cost of specialized medical billing tools and technology
– cost & difficulty of staffing
– cost of registration with a clearinghouse
– lack of internal support
Outsourced billing*– economies of scale
– high quality staff
– dedicated & trained specialists
– use provider time to run successful practice (rather than to bill)
– avoid complexities of billing (68,000 codes)
– get paid faster
– lower stress
– increase in revenue and decrease in cost
-may not pursue all
– outstanding balances if low
– billers are not immediately available in your office
– percentage paid could be higher than in-house billing department cost: evaluate to be sure
*Average cost of outsourced billing ranges from 5-10% of collections

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