In this webinar Dr. Edward Cohen speaks directly to torture treatment providers, to identify ways you can evaluate your Center’s performance. Dr. Cohen explains the basic terminology of performance measurement. His examples cover different areas of service, and may help you identify which aspects of your own program you could measure, and the need to focus your collection of data to the item being measured. He discusses how evaluation not only helps you report the success of your program, it allows you to proactively evaluate the quality of your delivery of services.