The third in a 3-part series on Strengthening Case Management, this webinar is intended for case managers (CMs) who work with clients that are unable to control their emotions during stressful situations. To begin, participants review the relationship between emotion, stress, and the brain. Participants then learn three containment strategies appropriate for CMs to use with emotionally unstable clients. This webinar focuses on best practices for CMs to use during client eligibility screenings.
1) Discuss emotional dysregulation
2) Understand the following terms: window of