Targeted Case Management is a federal program that is managed by the states, with counties providing the actual case management services either by their own social workers or by contracting with third party vendors for special population groups. For survivor of torture treatment programs that are in a position to take advantage of it, Targeted Case Management can produce strong revenue. But what does it take for programs to be able to successfully conduct TCM? In this webinar we will have a conversation with representatives from each of the departments in CVT that were involved in launching and conducting CVT's Targeted Case Management Program: Pete Dross will speak to the political process that involves relationship-building with county commissioners and professional health and human services staff; Andrea Northwood will address the internal clinical process of altering the social services/case management function to conform to TCM requirements and training case managers on the new requirements; Gena Holland will speak to the financial/administrative process that facilitates billing.