Integrated Care: A New Measure

The Survivors of Torture-Integrated Care Continuum (SOT-ICC) is a core component of the NCB Project. This measure will utilize SAMHSA’s “Standard Framework for Levels of Integrated Healthcare” to assess levels of integrated care in organizations serving survivors of torture (SOT). Currently, the majority of SOT organizations maintain minimal or basic collaboration with refugee and community service providers. Through the development of the integrated care measure, we will help SOT programs evaluate organizational practices, patient experience, service delivery, and business strategies. Next, we will partner with SOT programs, offering targeted trainings and capacity building activities to facilitate organizations moving forward toward more integrated care.